PORTFOLIO
Interior Wayfinding Program
St Luke’s University Health Network (SLUHN)
Bethlehem, PA
700,000 Square Feet

St Luke’s interior sign system was outdated, and poorly maintained. An expansion in the late 70’s resulted in a linear orientation to the campus with competing primary entrances on two levels of the facility. A recent exterior sign program identified the entrances as “A” and “B”, and had been publicized for patients and visitors.
The new wayfinding program separated the facility into three zones for easier circulation. The PATH standard sign system was implemented to provide clear, concise organization of the facility at each entrance, and clearly communicate the entrances, and the level change.
As part of the program, an interior “gps” wayfinding app was implemented and integrated with the static sign system. We designed graphic maps for the facility, and made certain that terminology and wayfinding methodology was consistent across the wayfinding program. The successful result immediately improved wayfinding in the facility.

A critical, high-traffic intersection where adjacent neighborhoods, or "Sections" come together.

Long listings of destinations on directional signs without any demarcation for orientation make wayfinding confusing.

Large transition panels eliminate the need for wall directional signs at this location entirely.

There was no orientation or directional information provided.

Provides Ground Floor Map and orientation directory.

The directory lists destinations accessible from this elevator within this section.

This directory was mounted below a wall mural. The angled panel improves legibility.

Painted accent walls reinforce Section colors at the C elevators.

The "header panel" provides floor, section, and elevator orientation on a painted accent wall.

A headline component directs to the adjacent wayfinding Section.

Interactive kiosks include static directories as well as touch screen information.

Overhead signs are the "people movers" directing to elevators and other wayfinding sections.