PORTFOLIO

Interior Wayfinding Program

St Luke’s University Health Network (SLUHN) 

Bethlehem, PA

700,000 Square Feet

St. Lukes University Health Network - Interior Wayfinding Program

St Luke’s interior sign system was outdated, and poorly maintained. An expansion in the late 70’s resulted in a linear orientation to the campus with competing primary entrances on two levels of the facility. A recent exterior sign program identified the entrances as “A” and “B”, and had been publicized for patients and visitors.

 

The new wayfinding program separated the facility into three zones for easier circulation. The PATH standard sign system was implemented to provide clear, concise organization of the facility at each entrance, and clearly communicate the entrances, and the level change.

 

As part of the program, an interior “gps” wayfinding app was implemented and integrated with the static sign system. We designed graphic maps for the facility, and made certain that terminology and wayfinding methodology was consistent across the wayfinding program. The successful result immediately improved wayfinding in the facility.

Ground Floor Transition Signs
Ground Floor Transition Signs

A critical, high-traffic intersection where adjacent neighborhoods, or "Sections" come together.

Before Program Implementation
Before Program Implementation

Long listings of destinations on directional signs without any demarcation for orientation make wayfinding confusing.

After Program Implementation
After Program Implementation

Large transition panels eliminate the need for wall directional signs at this location entirely.

Elevator Lobby, Pre-Implementation
Elevator Lobby, Pre-Implementation

There was no orientation or directional information provided.

New Elevator Directory
New Elevator Directory

Provides Ground Floor Map and orientation directory.

Detail of Elevator Directory
Detail of Elevator Directory

The directory lists destinations accessible from this elevator within this section.

Ground Floor B Lobby Directory
Ground Floor B Lobby Directory

This directory was mounted below a wall mural. The angled panel improves legibility.

Ground Floor C Elevator Lobby
Ground Floor C Elevator Lobby

Painted accent walls reinforce Section colors at the C elevators.

First Floor Elevator Lobby
First Floor Elevator Lobby

The "header panel" provides floor, section, and elevator orientation on a painted accent wall.

Wall Directional
Wall Directional

A headline component directs to the adjacent wayfinding Section.

Kiosk and Directionals
Kiosk and Directionals

Interactive kiosks include static directories as well as touch screen information.

B Wing Lobby
B Wing Lobby

Overhead signs are the "people movers" directing to elevators and other wayfinding sections.